The IDC ebook examines the economic benefits that SAP and its solutions offer to its partners. It emphasizes the strategies and competencies that partners use to ensure long-term customer success and generate positive business results. The ebook draws on a global survey of 112 SAP partners and 16 partner interviews to identify economic drivers, customer-focused activities, and SAP-related attributes that contribute to partner success.
Besides other renowned SAP Partners retailsolutions’ managing partner, Florian Kraus contributed to the journal with his expertise in the retail industry and gave some important insights for example on how the company has been able to offer its clients an expanded set of capabilities, driving business growth and delivering exceptional customer experiences by leveraging SAP's technology.
He emphasizes the value of those technologies such as SAP S/4HANA and BTP for retailsolutions’ success and their strategic relevance for the company. While he is also focusing on the future of the retail industry, saying that “Retail is on its way to the cloud, but it really needs thoughtful project work with a retail-driven mindset and framework, gathering inputs from internal experts and investing in the knowledge piece of the implementation,” and furthermore declares that “You have to be in retail to understand how difficult it is to move from their on-prem environment to hybrid scenarios and finally completely into the cloud. It requires detailed planning.”
Further information on the ebook can be found via the link below.
