retailsolutions introduces promotion management solution at Pets at Home

UK's leading national pet supplies retailer implements SAP PMR

The Swiss SAP consultancy retailsolutions has implemented a complex project to optimise the promotion planning processes at Pets at Home, the largest national pet supplies retailer in the United Kingdom. The basis for this was the new promotion solution SAP PMR (Promotion Management for Retail), with which the reliability of the offer execution in the downstream systems could be sustainably improved and new promotion types could be introduced. Together with the retailsolutions team, specific organisational requirements were implemented with the new solution, including a customised application for managing supplier compensation and an interactive calendar for promotional activities. Just ten months after the start of the pilot phase, the new system with all workflows was fully and smoothly embedded in the existing process landscape.

Successful implementation without system interruptions

During this time, almost 4,000 offers of varying complexity were created and successfully launched. Thanks to improved integration, the number of error messages in the downstream systems was reduced from 5% to less than 1%. Moreover, thanks to a phased approach, no system shutdowns were required during this time

More information on the implementation at Pets at Home, can be found under the link below.


retailsolutions AG
Unter Altstadt 8
6300 Zug                                                                           

Frank Theobald - Managing Partner                                              
Tel.: +41 79 54 96 878                                                                                                             


Häflinger Media Consulting
Hirslanderstr. 51
8032 Zürich
Markus Häfliger - Inhaber

Tel.: +41 44 422 66 00

About retailsolutions:

retailsolutions AG is one of the leading retail consultancies for SAP solutions in Europe. From locations in Switzerland, Germany, Austria and the United Kingdom, more than 180 consultants support retail companies throughout Europe. The portfolio includes solutions along the entire value chain. The company owes its extensive expertise not least to its close partnership with the software manufacturer SAP, from which it emerged through a spin-off in 2005.