Coop Switzerland

One of the largest retail and wholesale organisations in Switzerland

  • Cooperative with approx. 2.6 million members

  • 2,200 stores in Retail & Wholesale

  • These include Coop supermarkets, department stores, DIY stores, pharmacies
    in a joint venture with Galenica and via the subsidiary Coop Mineraloel AG
    service station and convenience shops

  • The online shop "coop@home" enables the ordering of articles from the Coop-
    Assortment with home delivery.

  • CHF 30.7 bn revenue (2018)

Further informations:

We are proud of our long-standing and trusting cooperation.
Here is a selection of the successes we have achieved together:

  • Implementation of SAP Forecasting & Replenishment (F&R)

    Implementation of SAP F&R incl. the Fresh Item Forecast (FIF) solution

    Long-term support and customer-specific extensions
    Deployment of the solution via various distribution channels (retail, DIY, department store, petrol station shops)

  • Implementation of SAP Unified Demand Forecast (UDF)
    Introduction of the solution within a co-innovation project with SAP - subareas "Forecast" and "New Replenishment"

  • Implementation of SAP CAR
    Implementation of SAP POSDM in the new CAR world; in addition to original POSDTA processes, CAR supplies numerous peripheral systems, delivers data for business-critical reporting and operational applications
    Integration of GK OmniPOS and supply of the ECC systems, SAP PMR, UDF Forecast

  • Implementation of SAP PMR
    Replacement of the in-house developed Mix&Match application with SAP PMR. Implementation of all COOP specific offers including Mix&Match and integration of these into the UDF forecast
    Adaptation and further development of SAP Standard Fiori to the complex requirements of COOP

  • Implementation of Loss Prevention Analytics on SAP BW
    Development of a Fraud Detection System on the current SAP CAR based on the Loss Prevention Analytics Basis of SAP, which monitors several thousand cash registers in over a thousand stores
    Comprehensive patterns and reports for targeted evaluations to track misconduct and fraud at the checkout

  • Migration ECC 60 to SAP S/4HANA Retail for Merchandise Management
    Support in the evaluation of the migration methodology (Green/Blue/Brownfield) and during preparations for the migration


Significantly improved shelf availability and thus increased sales, while reducing inventory, personnel costs and markdowns. At shop level alone, inventories were reduced by 8%, with corresponding effects on capital costs and spoilage.

Coop Schweiz

August Harder,

CIO Coop Switzerland